Focal Investigation & Security Agency Pte Ltd was incorporated on 2 May 1996. The company currently has about 150 full-time Security Officers (SOs) and 400 part-time SOs. The company has intentionally kept a small pool of full-time SOs primarily focused on providing premium security services for selected clients which include banks, financial institutions, data centres, commercial installations and government departments.
Over the past 2 decades, we have built up our forte and reputation in providing event security services and close protection services for many key clients. To name a few, we have provided security services for the inaugural Asian Youth Games 2009, inaugural Youth Olympic Games 2010, Singapore Grand Prix F1 for 8 straight years; 2008 thru’ 2015, Marina Bay Singapore Countdown 2001 to 2012, SEA Games 2015, ASEAN Para Games 2015 and numerous concerts, “MICE”, road-shows, corporate events and beach parties etc.
Focal aspires to be the preferred security services partner to key clients in Singapore. The company has deliberate maintain a small pool of security officers dedicated to provide premium security to selected clients which includes banks, financial institutions, data centres, commercial installations and government departments.
Focal strives to provide quality services to our clients on a consistent basis. The quality assurance plan was established to guide the operations team and it covers all required activities prior to the mounting of the project and during the execution and monitoring phase.
Dedication to Clients
To ensure operations effectiveness and responsiveness to clients, each account manager will only manage accounts or projects with about 30 security officers. In this way, the account manager is only need to focus on about 3 to 4 clients, and he is able to respond to any operations issues and implement appropriate corrective measures in the shortest possible time.
24/7 Operations Centre
Focal has a 24/7 Operations Centre that monitor and track all attendance and incidents at the various sites. The Operations Centre will send SITREPS and incidents to the relevant key management staff. If required, response teams will be activated.
Compliance with PWM
In line with the implementation of the Progressive Wage Model, Focal will continue to invest in training, remuneration and reward system on our security officers.
Over the past 2 decades, we have built up our forte and reputation in providing event security services and close protection services for many key clients both locally and in the Asia Pacific region.
Focal has a management team with wealth of experience in managing security for all types of events. We are capable in planning, managing and executing security operations plans in accordance to the requirements and budget of our clients and the authorities.
Due to the ad-hoc and dynamic nature of event security services, we utilise our large pool of part-time security officers, which most them have been supporting the company for many years in providing security services in numerous events. These security officers are well trained in access control, crowd control, traffic control, general screening and patrolling.
Focal also has the capabilities in managing security for events held overseas. We have close contact with numerous security partners in the Asia Pacific Region, which is capable of providing guarding and security services, outrider escorts and executive protection services.
Over the years, we have contributed our services in the following major events:
- Inaugural Asian Youth Games 2009
- Inaugural Youth Olympic Games 2010
- Singapore Grand Prix F1 for 8 straight years from 2008 to 2015
- Marina Bay Singapore Countdown
- SEA Games 2015
- ASEAN Para Games 2015
- Singapore Airshow
- Chingay Parade and Night Fiesta
- Night Festival
- Deutsche Bank Access Asia
- Zouk Out
- You Tube Fan Festival
- Numerous concerts, “MICE”, road-shows, corporate events and beach parties etc.
Focal is one of the most reputable companies in Singapore capable of providing executive protection and meet-and-greet services for artistes and commercial important personnel. The company has a pool of well trained personnel with police and Security Command background to provide such services.
Not only are we capable of providing executive protection services locally, we are able to render the same services in the Asia Pacific region. We can either utilise our local resources or tap on our regional security partners to render such services.